Privacy Policy
AAALAY, operated and managed by us, is committed to strict adherence to applicable information technology and data protection laws, rules, and regulations. To ensure compliance with these laws, the company has formulated a Privacy Policy, which is accessible on the official AAALAY website at www.AAALAY.com. This Privacy Policy outlines how the company handles and processes the information or data provided by users and registrants (referred to as “You,” “Your,” “Yourself,” or “User”) of the website ‘AAALAY.com,’ including any mobile site, applications for iOS, Android, Windows operating system, and/or any software application owned and operated by the company. All these components collectively form the “Platform.
Kindly review the terms of this Agreement thoroughly prior to utilizing or registering on the Platform, or accessing any material, information, or services provided by the Platform (referred to as “Platform Services” hereinafter). By using the Platform or the Platform Services, you indicate your acceptance of this Agreement, including the Terms of Use. This acceptance extends to your consent for the collection, use, or sharing of your information in accordance with this Agreement. Your use of the Platform or the Platform Services also implies your agreement to be legally bound by the terms outlined in this Agreement.
1. Privacy Practice and Policy Declaration
When utilizing our website, we gather and store the personal information provided by you from time to time. It’s important to note that we are not engaged in the business of selling the personal information we collect from you. The purpose of collecting your information is to facilitate the delivery of services through the Platform, including the execution of agreements or arrangements between us and you and/or with third parties (referred to as “Platform Services”). This information is also utilized for processing your payments, keeping you informed about Platform Services such as referral programs and other promotional offers, maintaining your accounts with us, displaying user reviews, and continually working to enhance your overall experience on the Platform.
2. Authorisation and Consent
By expressly agreeing to the terms of this Agreement, you grant the Company your explicit consent and authorization to collect, share, store, and transfer any information or sensitive personal information provided by you in connection with the Platform Services. Through your acceptance of this Agreement, you also consent to our sharing and transferring of your information or sensitive personal information with third parties, including hosts or service providers. This sharing is done for necessary purposes to deliver the Platform Services, troubleshoot issues, enforce our Terms of Use or Privacy Policy, comply with legal obligations, and prevent, detect, mitigate, and investigate fraudulent or illegal activities associated with our Platform Services, among other purposes outlined herein.
3. Personal data & information
3.1 Personal Information
The term “personal information” includes data that, either on its own or when combined with other information, can be used to readily identify or contact you. This data may include details such as your name, address, email address, phone number, and other relevant information.
3.2 Information shared during account creation
The information that you may furnish to us during the registration process on our Platform and/or while using the Platform Services encompasses data collected by the Company, including:
(a) Details gathered during your registration on the Platform, such as your name, email address, phone number, and password.
(b) Information pertaining to your preferred methods and modes of payment typically utilized on the Platform, including specifics of your bank account, credit card, debit card, or any other selected payment method provided by us and chosen by you.
3.3 Information automatically collected
The Company may automatically receive and log details on its server logs regarding your access or utilization of our Platform. These details may include, but are not limited to, your location, information about your internet connection and mobile device, Internet Protocol (IP) address, cookie information, web beacon details, and information about the web pages you visit. Additionally, the Company may collect information concerning your preferences and settings, such as time zone and language, as well as details about your searches and the results you selected from those searches, along with your transactional information.
3.4 Transaction Information
We gather transaction details associated with your utilization of the Platform Services. This includes information about the type of service requested, the date and time the service was provided, the amount charged, orders placed, personal and sensitive information within the reports generated during the use of the Platform Services, and other relevant transaction details. Moreover, if someone uses your promo code, we may link your name to that individual. When you provide feedback on our Platform, we collect and utilize this information to offer customer support and address your concerns. Additionally, for the purpose of data caching to enhance Platform speed, we may access information. Furthermore, we collect a copy of government-approved identification to authenticate and identify the user, especially for availing our Platform Service post successful payments for Platform Services.
3.5 Information from other Resources
We additionally obtain information about you from our social media platforms and other sources. This information is incorporated into your account and handled as sensitive and personal information by us.
4. Collection of Information by Third-Party Sites and Advertisers
You acknowledge and agree that while using the Platform, there may be links directing you to other websites or applications not operated or maintained by the Company (referred to as the “Third Party Site”). The manner in which your information is collected, received, stored, processed, disclosed, transferred, dealt with, and handled by such Third Party Site(s) is governed by their respective terms and conditions and privacy policies. The Company strongly advises you to familiarize yourself with the terms and conditions as well as the privacy policy of each Third Party Site.
The Company explicitly disclaims all liabilities related to how the Third Party Site collects and/or utilizes your information. On our Platform, third parties may advertise their products and/or services. These third parties might place or recognize a unique “cookie” on your browser, using information about your visits to our Platform and other websites to provide advertisements about goods and services that may interest you. We shall not be liable for any unauthorized or unlawful disclosures of your personal information made by advertisers who are not under our control.
5. Disclosure to Third Parties
The Company may need to disclose your information as required by law, especially to: (a) comply with legal obligations; (b) protect and defend the rights or property of the Company, including enforcing agreements, policies, and Terms of Use; (c) safeguard the personal safety of the Company, users, or any individual in an emergency; and (d) protect the Company from incurring legal liability. The Company is authorized to disclose your information to: (i) service providers facilitating the provision of any Platform Services through the Platform; and (ii) third parties offering services such as auditing, data analysis, and assistance with the delivery of relevant marketing messages and advertisements. If you provide a mobile phone number and/or email address, the Company or its authorized third-party service providers may send you text messages/emails related to your use of the Platform. These third parties are contractually obligated to maintain the confidentiality of such information and use it only for the disclosed purposes. These third parties may view, edit, or set their own cookies or may place beacons on your personal information. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Agreement.
We may share personal information with third parties, including hosts and other service providers working for the Company, who are contractually obligated to keep personal information confidential and use it only for the disclosed purposes.
Any content or personal information that you share or upload on the publicly viewable portion of the Platform will be publicly available and can be viewed by other users.
The Company may disclose or transfer your information (personal or otherwise) to any group company, subsidiary, or affiliate, and to a third party if the Company sells, transfers, or divests all or a portion of the Company’s business or assets to another company in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. Such third parties shall be contractually bound not to disclose further any personal information disclosed to them.
6. Security
The Company is committed to taking reasonable steps to safeguard your rights of privacy and your information (personal or otherwise) to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable laws. When payment card account information is transmitted on or through the Platform, it will be protected by encryption technology. You explicitly consent to the sharing of your information with third-party service providers, including payment gateways, to process payments and manage payment card information.
The Company itself does not store your payment card account information and does not have direct control over or responsibility for your payment card account information. Therefore, the Company cannot guarantee that transmissions of your payment card account information or personal information will always be secure, or that unauthorized third parties will never be able to defeat the security measures implemented by the Company or the Company’s third-party service providers. The Company assumes no liability or responsibility for the disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control.
You play a crucial role in keeping your personal information secure. You should not share your username, password, or other security information for your account with anyone.
7. User Direction
You have the option to opt out of receiving promotional emails from the Company by following the instructions provided in those emails. If you choose to opt out, the Company may still send you non-promotional emails, such as those related to the Platform Services and your account.
Regarding cookie preferences, most web browsers are initially set to accept cookies. If you prefer, you can typically adjust your browser settings to remove or reject cookies. It’s important to note that choosing to remove or reject cookies may impact certain features or Platform Services.
This Agreement is readily accessible and designed for easy readability. If you need to review your information or sensitive personal information, please contact us directly at admin@aaalay.com. We will promptly update any inaccurate or deficient information.
If you wish to opt out of disclosing your information to the Company, kindly close your user account and cease accessing the Platform and availing Platform Services. Subsequently, the Company may either delete your information (personal or otherwise) or de-identify it to ensure anonymity and non-attribution to you.
8. Right to withdraw Consent
You have the option to withdraw your consent provided under this Agreement at any time. To initiate the withdrawal of consent, please send a written request to admin@aaalay.com. If you choose not to provide or later withdraw your consent, we reserve the right to withhold the provision of Platform Services or the goods or services for which the requested information was sought on the Platform.
9. Grievances
In the event, You have any grievances relating to this Agreement, please inform the Company within 24 hours of the occurrence of the instance from which the grievance has arisen.
10. Amendments
The Company retains an unconditional right to modify or amend its Privacy Policy without any obligation to notify you. You can ascertain the last modification date of this Agreement by referring to the “Last Updated” legend above. It is your responsibility to periodically check the Privacy Policy for any changes. Your continued use of the Platform after changes are posted to the Privacy Policy will indicate your consent and acceptance of those modifications.
11. Governing Law
This Agreement shall be governed by the laws of India, and the parties hereby irrevocably submit to the exclusive jurisdiction of the courts in Bangalore, India, concerning any dispute arising under this Agreement
12. Dispute Resolution
Any dispute, controversy, or claim arising out of or relating to this Agreement, or its breach, termination, or invalidity, shall be settled by arbitration in accordance with the sole arbitrator appointed mutually by both Parties, governed by the rules of The Arbitration and Conciliation Act 1996, as amended from time to time. The seat and venue of the arbitration proceedings shall be in Bengaluru, and the arbitration shall be conducted in English. The award from arbitration shall be final and binding on each of the Parties involved in the dispute.